Newsletter November 2022

The Digital Adoption market is getting into maturity. This is testified by the fact that more and more Industry Analysts are taking care of it.

This year Newired has participated in all major analyst studies: Everest Group, Forrester, Spark Quadrant …achieving great results: either in the position of a leader or a challenger, depending on the study profile.

What do we like the most about those studies? The fact that we see it’s not only about features, but we see that the market shows a clear focus on solution quality and robustness.

On paper, the features may look similar, but is it really the case in production? Do the tools support any target systems & applications? Are they intuitive? And analysts in general agreed on Newired to be a very strong solution.

But to be honest, there are also other kinds of reports, based on real world client feedback.

The results here correspond to what the analysts found out, but they also revealed one important aspect: how do we treat YOU, our clients.

Newired scored 100% in categories such as:

Disrespectful vs. Respectful
Neglectful vs. Caring
Frustrating vs. Effective
Vendor Friendly Policies vs. Client Friendly Policies

We are so happy about it – the positive reviews from the market masterminds, confirmed by the real world customers. We cannot be more motivated to start another year and to get even stronger on the market.

Jiri Walek
VP Product Management, Newired

Would you like to block the prices on the rise?
Would you like to fight inflation effects?
Would you like to prevent your business fluctuations?

Newired has the solution for you:

Apply for a MULTI-YEAR RENEWAL

Renew your contract with Newired within the end of 2022 and you will benefit from the PRICE BLOCK. Guaranteed!

Request info by writing to support@newired.com

Loredana Staicu
Marketing Manager, Newired

Personal analytics can be switched on and off, by default, as this is demanded by persona data protection and GDPR regulations, they are switched off.

* End user is never asked for his identity if Personal Analytics are switched off and the user identity is anot tracked/collected anymore even if he provided his identity in the past.

As an admin of the Portal, I can decide if Personal Analytics are switched on and thus, user identification is forced for end users. By default personal analytics are switched off.

If switched ON, then:

All analytics data are shown for the identified users only;
Login dialog will trigger only when switched on.

Data about the identity is not collected.
The User Settings dialog does not show User Identity.
End user is never asked for his identity if Personal Analytics are switched off, and the user identity is not tracked/collected anymore even if he provided his identity in the past.

Scenarios for when “login” dialog shows up are:

Start Journey in Autoplay mode: dialog appears after transiting from the first step;
Start Journey via Journey link (nw-step-id, nw-journey-id in URL): dialog appears after transiting from the first step;
Start Journey via API: dialog appears after transiting from the first step;
Start Journey via Launcher Panel: dialog appears just before the first step;
Start Journey via Journey launch button from Tip: dialog appears just before the first step.

Chris DEWIPPE
Customer Success Manager, Newired
email chris.dewippe@newired.com
phone +39 375 6484250