PUBLIC, GOVERNMENT & COMMUNITIES Improve customer self-service and user proficiency on your portals and softwares.

PUBLIC, GOVERNMENT, NO PROFIT AND COMMUNITIES

Accelerating the digital transformation in public sector

Public portals are used by all profiles of users: young, elderly, people who are used to technology… Make sure they’re all contemplated when using your portal!

Security is our Priority

Hosting option on-premise available to meet high security requirements.

Improve self-service

Reduce support calls by improving self provisioning.

Newired is able to connect even the oldest software with people, providing in-app support and contextual guidance: users can “learn by doing”, following a contextual path and employees can learn procedures directly in your application without attending training sessions. Whenever the users are driven through their tasks and the employees are guided through a defined procedure, functionality and usability will be instantly enhanced.

Benefits

How Newired Helps Your Business.

EMPOWER YOUR USERS

Newired makes public portals accessible to all user profiles, from young digital enthusiasts to elderly people.

GUIDE YOUR USERS ALL THE WAY

Newired reduces the amount of process interruptions and takes users confidently through different tasks.

BOOST USER SATISFACTION

Fewer support requests and calls mean that users are more confident and independent. And you save on support costs.

FAST GLOBAL ROLLOUTS

Guide your portal users in several languages and guarantee a higher portal adoption.
- 40 %
Training time
for users
> 200000
Number of users
of our product
- 20 %
Support
ticket created
APPLICABLE FIELDS

Whatever organization you are in any sector

Education

Electricty

Emergency services

Fire service

Healtcare

Environmental

Infrastructure

Police services

Postal services

Public transit

Social services

Animal Rescue

NEWIRED IN ACTION

Learn how Newired can improve digital adoption.

Watch the example of “VitalChek”, a public portal in the US to request vital records such as birth certificates, and how Newired guides the user through this portal.
Play Video

Try Newired on your own Public or
Self-Service application