Newired: Top Performer in Omdia’s Market Radar for Digital Adoption Solutions
Your digital assets are in place. Now make them work.
Newired extends Digital Adoption by helping users perform tasks correctly, enforcing processes, and driving measurable outcomes directly inside your enterprise applications.
Traditional Digital Adoption Platforms help users navigate applications.
Newired helps organizations get real value from their digital assets by ensuring that processes are executed correctly across systems, users, and workflows. Instead of simply guiding tasks, Newired supports users in performing activities correctly, embeds best practices into daily operations, and improves consistency across the organization. Users don’t need to search for help, switch tools, or rely on training. They perform tasks correctly, in real time, inside the applications they already use.
- Support correct execution of processes across applications
- Guide users with contextual, in-app support
- Enforce best practices in real time
- Accelerate onboarding and time-to-productivity
- Reduce errors and eliminate friction across systems
Your applications don’t need more features. They need to be used correctly.
Whether you’re launching new products or onboarding new hires, Newired streamlines adoption by reducing learning curves, lowering support tickets, and cutting overall process training time.
Reduce training costs by up to 60% by replacing traditional training with in-app support
Reduce support tickets by up to 40% by enabling users to complete tasks without external support
Increase engagement with internal knowledge by delivering guidance directly in context