One platform. Growing intelligence.
Newired is designed to scale with your User Enablement strategy.
Every plan includes the same enterprise-grade platform foundation.
As your organization evolves, you unlock additional intelligence, deployment flexibility, and AI capabilities.
No application limits.
No editor limits.
No content limits.
Just a platform that grows with your digital ecosystem.
Foundation
Start enabling users in complex applications
Foundation allows organizations to introduce User Enablement quickly, helping users navigate complex applications with contextual in-app guidance.
It is ideal for controlled initiatives focused on onboarding or specific departments.
Key capabilities
- Full Digital Adoption Platform core
- Unlimited applications
- Unlimited journeys, tips and guidance content
- Unlimited editors and administrators
- Multi-environment deployment (test / stage / production)
- Governance, versioning and instant rollback
- Private hosting
Best for
Organizations introducing digital guidance in selected applications or departments.
Typical scale
100 – 500 user tokens.
Scale
Expand User Enablement across your organization
Scale unlocks the next level of intelligence and flexibility.
Organizations can deploy Newired either in private cloud or fully on-premise, enabling maximum control over data, security and privacy.
Additional capabilities
- On-premise deployment option
- Behavioral analytics and usage insights (available with multi-year subscriptions)
- Longitudinal adoption insights over time
Best for
Organizations extending User Enablement into daily operations across multiple applications and teams.
Typical scale
500 – 5,000 user tokens.
Enterprise
Transform User Enablement into an enterprise capability
Enterprise unlocks the full intelligence layer of the Newired platform.
In addition, organizations gain access to advanced AI-driven enablement capabilities, enabling users to interact with knowledge, support systems and workflows in entirely new ways.
Additional capabilities
- Advanced AI-driven adoption scenarios
- Conversational assistance and chatbot capabilities
- Knowledge base integration
- Automated translations and global enablement support
- Enterprise-scale governance and insights
Best for
Organizations deploying User Enablement as a strategic capability across business-critical systems.
Typical scale
5,000 – 25,000+ user tokens.
Start enabling users in complex applications
Foundation allows organizations to introduce User Enablement quickly, helping users navigate complex applications with contextual in-app guidance.
It is ideal for controlled initiatives focused on onboarding or specific departments.
Expand User Enablement across your organization
Scale unlocks the next level of intelligence and flexibility.
Organizations can deploy Newired either in private cloud or fully on-premise, enabling maximum control over data, security and privacy.
Expand User Enablement across your organization
Scale unlocks the next level of intelligence and flexibility.
Organizations can deploy Newired either in private cloud or fully on-premise, enabling maximum control over data, security and privacy.
Scale also introduces machine-learning guidance capabilities through Newired® Virgil, allowing the platform to learn from user behavior and support complex workflows more effectively.
Transform User Enablement into an enterprise capability
Enterprise unlocks the full intelligence layer of the Newired platform.
In addition, organizations gain access to advanced AI-driven enablement capabilities, enabling users to interact with knowledge, support systems and workflows in entirely new ways.
Key capabilities
- Full Digital Adoption Platform core
- Unlimited applications
- Unlimited journeys, tips and guidance content
- Unlimited editors and administrators
- Multi-environment deployment (test / stage / production)
- Governance, versioning and instant rollback
- Private hosting
Additional capabilities
- On-premise deployment option
- Behavioral analytics and usage insights (available with multi-year subscriptions)
- Longitudinal adoption insights over time
Additional capabilities
- Advanced AI-driven adoption scenarios
- Conversational assistance and chatbot capabilities
- Knowledge base integration
- Automated translations and global enablement support
- Enterprise-scale governance and insights
Best for
Organizations introducing digital guidance in selected applications or departments.
Best for
Organizations extending User Enablement into daily operations across multiple applications and teams.
Best for
Organizations deploying User Enablement as a strategic capability across business-critical systems.
Typical scale
100 – 500 user tokens.
Typical scale
500 – 5,000 user tokens.
Typical scale
5,000 – 25,000+ user tokens.
You start with the same enterprise-grade platform foundation, and progressively unlock more features, analytics, and capabilities as your enablement strategy evolves.
- No server sizing.
- No runtime licensing.
- No application limits.
Just a platform designed to scale across your entire digital ecosystem.
Every Newired plan includes the same platform foundation.
Unlimited applications
Enable users across your entire application landscape.
Unlimited content
Journeys, tips and enablement assets are never limited.
Unlimited editors
Your teams can collaborate freely on enablement programs.
One platform everywhere
Tiers unlock intelligence and scale, they never remove core capabilities.
Virgil is the machine-learning engine behind intelligent user enablement.
It continuously learns how work is performed across your applications and transforms those patterns into contextual guidance for other users.
Virgil can:
- Observe real user behavior
- Detect best-practice execution paths
- Identify optimal workflows
- Deliver predictive guidance during complex tasks
This allows organizations to preserve operational knowledge and continuously improve how work is executed.
Newired is licensed based on the number of tokens to enable guidance for users, not on technical variables such as applications, content, or administrators.
This means organizations can scale User Enablement across their digital ecosystem without worrying about additional licensing costs.
Across all tiers, Newired includes:
- Unlimited applications
- Unlimited guidance content (Journeys, tips, assistance)
- Unlimited editors and administrators
- Multiple deployment environments
Pricing grows only with the number of tokens to let users benefit from the enablement experience.
This model allows organizations to expand adoption programs without structural constraints.
A token represents the ability to enable a user with guidance inside a specific application.
Each token activates the Newired experience for one user in one application, allowing the platform to deliver contextual assistance, journeys, and intelligent guidance.
For example:
- If 100 users receive guidance in one application, you need 100 tokens
- If the same 100 users are enabled across three applications, you need 300 tokens
Importantly, tokens are not permanently tied to a specific application.
Organizations can freely reassign tokens as enablement programs evolve — for example when rolling out guidance to new applications or shifting focus to different workflows.
Tokens are licensed in flexible blocks, making it easy to expand User Enablement as new users or applications are added.
Instead of constraining adoption, tokens simply represent the capacity to enable users across your digital ecosystem, allowing organizations to deploy guidance wherever it creates value.
Yes.
Starting from the Scale tier, Newired can be deployed fully on-premise, allowing organizations to run the platform entirely within their own infrastructure.
Unlike many digital adoption platforms, the on-premise deployment of Newired preserves 100% of platform capabilities, including machine-learning guidance and analytics.
This provides maximum control over:
- data security
- privacy
- regulatory compliance
- infrastructure governance
Organizations operating in highly regulated industries often choose this deployment model.
Adoption analytics become available starting from the Scale tier.
Analytics capabilities include:
- behavioral data collection
- adoption and usage insights
- historical analysis of enablement programs
- longitudinal tracking of user behavior over time
Because meaningful insights require sufficient historical data, analytics are available for multi-year subscriptions, enabling organizations to analyze adoption trends and continuously improve user enablement strategies.
All Newired plans include platform support to ensure reliable operation and continuous improvement of User Enablement programs.
Support typically includes:
- access to the Newired support team
- platform maintenance and updates
- technical assistance for deployment and operations
- guidance on platform usage and best practices
Enterprise customers can also access additional collaboration with Newired teams to support large-scale enablement initiatives.
Because digital adoption should scale across the entire application landscape.
Many platforms license guidance per application, which makes large-scale adoption expensive and difficult to manage.
Newired removes this limitation by allowing organizations to enable users across unlimited applications, ensuring that User Enablement can grow wherever it creates value.