User engagement automation

NEWIRED JOURNEYS

User Guidance and Onboarding that works

Design, deploy and track in-app, step-by-step application and process guidance, perfect user engagement automation and make every digital transformation project a success.

Try it now
Watch the video

AUTHORING MADE EASY AND ROBUST

Newired Journeys brings you a user-friendly authoring environment (Newired Editor) for non-technical people to design and create contextual user assistance with an intelligent overlay technology.

12

VERSATILE

It connects to any web application.
no code icon

NO CODE

It requires no coding skills
2

POWERFUL

It is robust to support applications under development.

AUTHORING MADE EASY AND ROBUST

Newired Journeys brings you a user-friendly authoring environment (Newired Editor) for non-technical people to design and create contextual user assistance with an intelligent overlay technology.

12

VERSATILE

It connects to any web application.
no code icon

NO CODE

It requires no coding skills.
2

POWERFUL

It is robust to support applications under development.

FLEXIBLE DEPLOYMENT

The flexible deployment schema gives you many options on how to make Newired Overlay accessible within the end-user web browser.

on-site icon

CODE SNIPPET

For on-premise applications, install a small code snippet and Newired Overlay appears on every application page, for all your users.
online-demo

BROWSER EXTENSION

For SaaS applications, the Newired Overlay is installed with Newired browser extensions.
bundle

BUNDLED

For SW Vendors, bundle the Newired Overlay with your product.

FLEXIBLE DEPLOYMENT

The flexible deployment schema gives you many options on how to make Newired Overlay accessible within the end-user web browser.

on-site icon

CODE SNIPPET

For on-premise applications, install a small code snippet and Newired Overlay appears on every application page, for all your users.
online-demo

BROWSER EXTENSION

For SaaS applications, the Newired Overlay is installed with Newired browser extensions.
bundle

BUNDLED

For SW Vendors, bundle the Newired Overlay with your product.

SIMPLE AND ROBUST PUBLISHING

In addition to that, simple yet robust publishing workflows enable you to review, test and optimize the content before it goes live to the end-users:

feedback icon

TRANSLATIONS

Including Translations - by using industry-standard XLIFF format for content translation.
11

VERSIONING

For being able to sign or return to a previous working version before the content goes live.
customization

SEGMENTATION

To have targeted guidance for various cohorts of people or roles in your organization and show them only what is relevant for their job.

SIMPLE AND ROBUST PUBLISHING

In addition to that, simple yet robust publishing workflows enable you to review, test and optimize the content before it goes live to the end-users:

feedback icon

TRANSLATIONS

Including Translations - by using industry-standard XLIFF format for content translation.
11

VERSIONING

For being able to sign or return to a previous working version before the content goes live.
customization

SEGMENTATION

To have targeted guidance for various cohorts of people or roles in your organization and show them only what is relevant for their job.

ACTIONABLE INSIGHTS

Track users' feedback and measure user satisfaction with data dashboards. Quickly spot bottlenecks and shortcomings and turn them into improved user interactions right away.

In addition to that, get answers, comments, suggestions… and much more with the built-in surveys and polls that you can also create in a minute. User engagement automation is easy with Newired Journeys.

ACTIONABLE INSIGHTS

Track users' feedback and measure user satisfaction with data dashboards. Quickly spot bottlenecks and shortcomings and turn them into improved user interactions right away.

In addition to that, get answers, comments, suggestions… and much more with the built-in surveys and polls that you can also create in a minute. User engagement automation is easy with Newired Journeys.

User Guidance and Onboarding that works

Design, deploy and track in-app, step-by-step application and process guidance, perfect user engagement automation and make every digital transformation project a success.

Newired Journeys bring benefits for every role:

  • For end users - get work easily done with clear visual suggestions, pointing you to what you have to do directly on the screen.
  • For digital transformation managers - make sure the return of investment into digital technology is not compromised by poor user adoption.
  • For IT - replace the expensive interaction with support people by adopting self-service in-app guidance.
  • For HR - stop losing people by forcing them to follow heavy processes they do not remember and end-less e-learning training. Keep them motivated with the tasks they have to perform.
  • For SW Vendors - Cut your sales cycle by guiding your customers clearly through the initial evaluation of your application.
  • For Process Owners - document the standard operating procedures in an actionable form, so your users will follow the process safely and reliably.

User guidance and Onboarding that works

Design, deploy and track in-app, step-by-step application and process guidance, perfect user engagement automation and make every digital transformation project a success. Newired Journeys bring benefits for every role:
FOR END USERS
Get work easily done with clear visual suggestions, pointing you to what you have to do directly on the screen. User engagement automation brings value to the users and to the company.
FOR DIGITAL TRANSFORMATION MANAGERS
Make sure the return of investment into digital technology is not compromised by poor user adoption.
FOR IT
Replace the expensive interaction with support people by adopting self-service in-app guidance.
FOR HR
Stop losing people by forcing them to follow heavy processes they do not remember and end-less e-learning training. Keep them motivated with the tasks they have to perform.
FOR SW VENDORS
Cut your sales cycle by guiding your customers clearly through the initial evaluation of your application.
FOR PROCESS OWNERS
Document the standard operating procedures in an actionable form, so your users will follow the process safely and reliably.

Get started with Newired

Newired is the right choice for companies in the digital era, from start-ups to large corporations..

or watch the video

Learn more about Newired Journeys and user engagement automation

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