To demonstrate how our product can help users who speak Portuguese, we have created a Journey in that language, with instructions on how to use a CRM software.
CRM (Customer Relationship Management) software are among the most popular in the market. Nevertheless, although extremely common, CRM software can offer some challenges to new users. They typically have several features, especially designed for Sales, Customer Services, Accounts Receivables and other groups of employees, which can make users confused.
Newired Journeys can be extremely helpful to guide users through the completion of tasks on virtually any CRM, and thus gradually contribute to improve their proficiency and confidence when using this kind of software. Moreover, Newired allows for the design of guidelines tailored especially for certain groups of employees, where the applicable Journeys would be displayed only to the employee groups it is relevant to. Check out our video and see a Journey in Portuguese, designed to help first-time users log into Sugar CRM!