Newsletter February 2023

Newsletter February 2023

Partnerships are a vital aspect of any successful business, and in the Digital Adoption area, have become increasingly important.


Call for partners. 
To support our growing community of users, Newired is looking for dynamic, highly motivated partners. Newired is a product Company, fully committed in creating the best DAP technology. Our stellar Services reach every single customer in the World, with an outstanding level and amazing responsiveness. Anyway, as we grow, we need more and more partners that can help us into different geographies and verticals, to fulfill specific needs.

Why choose Newired as a partner?
Being able to complement your service or tool offering with the best Enterprise DAP might be a game changer for your Company. Digital Transformation is running and change is a constant. Many projects require the use of digital tools to increase efficiency and improve the quality of provided services. However, the success of these tools depends on their usability, and this is where Newired’s technology with your expertise come in. By working with Newired, DAP organizations can ensure that their digital tools are easy to use, accessible, and with your specific skills, can be adopted by the targeted beneficiaries.

 

Another benefit of partnering with Newired is our focus on innovation. In a rapidly evolving technological landscape, innovation is key to staying ahead of the curve. Newired is constantly seeking new ways to enhance the digital tools they create and improve the user experience. This will turn into your ability to stand up to your customers as an innovation maker.

Interested to become a partner of Newired? We’d be happy to meet you to enhance our offering throughout a valuable partnership relation. 

 

Loredana Staicu 
Marketing Manager, Newired

 


Newired is unique in the Digital Adoption Solution market since it gives users the power to choose whether or not to collect data 

 

Newired is the European Digital Adoption Solution that provides users with the flexibility to decide whether to collect or not to collect data. This is a significant differentiator, as many DAP solutions require users to share data in order to use the product, while Newired respects its users’ privacy by offering them the option to use the platform without sharing any personal data or even, in highly regulated environments, to install our technology on-prem with no feature loss. This is what we call secure by design.

This approach reflects Newired’s commitment to data privacy and security, and it puts the control back in the hands of its users. By providing this choice, Newired recognizes that its users may have different preferences and priorities when it comes to data privacy.

Moreover, Newired’s data collection practices are fully compliant with all relevant data protection regulations, including the GDPR

Newired‘s commitment to user privacy stands within the core principle of the business. By offering users the choice to use the platform without sharing personal data and providing transparent and user-friendly consent mechanisms for those who do choose to share data, Newired empowers users to control their data privacy, making it an ideal solution for businesses and organizations looking to adopt a Digital Adoption Solution while prioritizing data privacy.

Loredana Staicu 
Marketing Manager, Newired

 


Personal Analytics 

 

Personal analytics can be switched on and off, by default they are switched off.

*End user is never asked for his identity if Personal Analytics are switched off and the user identity is not tracked/collected anymore even if he provided his identity in the past.

As an admin of the Portal, I can decide if Personal Analytics are switched on (in the Administration section) and thus user identification is forced for end users.

The settings of Personal Analytics can be managed also on the site level under Settings – Advanced Settings tab. The value of the property can be set as true or false. Please, be aware that this configuration overrules the settings of Personal Analytics on the Portal level.

If switched ON, then:

  • All analytics data are shown for the identified users only.
  • Login dialog will trigger only when switched on.

  • Data about the identity is not collected.
  • The User Settings dialog does not show User Identity.
  • End user is never asked for his identity if Personal Analytics are switched off, and the user identity is not tracked/collected anymore even if he provided his identity in the past.

Scenarios for when “login” dialog shows up are:

  • Start Journey in Autoplay mode: dialog appears after transiting from the first step.
  • Start Journey via Journey link (nw-step-id, nw-journey-id in URL): dialog appears after transiting from the first step.
  • Start Journey via API: dialog appears after transiting from the first step.
  • Start Journey via Launcher Panel: dialog appears just before the first step.
  • Start Journey via Journey launch button from Tip: dialog appears just before the first step.

 

Chris DEWIPPE
Head of Customer Success, Newired
Book a meeting here




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