
Real time customer care guidance
STEER CUSTOMERS TO THEIR GOAL
People today have high expectations for customer care and support, but all too often they are met with confusing, frustrating online support experiences.Many, if not most, are perfectly willing to support themselves if the business would just make it easy. That's so easy and cost-effective to do with Newired Journeys.
You can gently guide people to and through your online support resources and solutions in real time, anticipating mistakes and helping people avoid them.
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For the users
AUTOMATE YOUR SUPPORT SERVICE
Make your users feel more independent through the "Virtual hand-holding" user experience that Newired enables you to have without having to spend countless hours on boring calls.See it in action >

Ease customers' pain
BOOST CUSTOMER CARE QUALITY
The way you serve your customers and user really matter. You can be some steps ahead of your competition by providing your users a modern and cool user experience.The great online experience of your users can become your best advertising.
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Newired Magic in a Nutshell
Works on top of any existing application




