We’re proud to present Newired 25.2, a release focused on deepening user insights, expanding integration capabilities, and boosting overall performance. With this update, Newired continues to evolve as a powerful Digital Adoption Platform designed to bring guidance and analytics exactly where your users need them.
Here’s what’s new in this version:
New User Analytics: Time Spent on Page (with Idle Time Recognition)
Understanding user behavior goes beyond tracking page views. With 25.2, we introduce a new category of analytics that measures the actual time users spend on each page, including the ability to recognize idle time (when the user is inactive).
This enhancement provides a more accurate picture of user engagement, helping you identify which pages or processes are truly consuming time and which areas may need simplification or additional support content.
Connect Newired Analytics with External Tools via API
Say hello to more flexible reporting! Newired 25.2 introduces Analytics APIs that allow you to:
- Query and extract raw analytics data
- Generate custom exports
- Integrate Newired insights into third-party platforms such as Microsoft Power BI, Tableau, or your internal business intelligence systems
This empowers teams to leverage Newired data in their existing workflows, enabling more advanced reporting and cross-platform analysis of user behavior and guidance effectiveness.
Performance Optimizations Across the Board
We’ve made significant under-the-hood improvements to ensure a faster and more responsive experience:
- The Analytics engine has been fine-tuned for better performance and scalability, especially useful for environments with high traffic or large datasets.
- The AI Assistant has also received performance enhancements, ensuring quicker responses and a smoother user experience when interacting with AI-powered guidance and support.
A Platform That Grows With You
Release 25.2 continues our commitment to building a Digital Adoption Platform that’s not only powerful but also adaptable to the evolving needs of enterprises. Whether you’re scaling your user base, integrating with other tools, or analyzing detailed behavioral data — Newired is ready to support your journey.