Written by Andrea Folino
ALM (Application Lifecycle Management) solutions are used by development teams to keep track and manage the development process of a software.
In a context with many people working on a product, a lot of features and, consequently, a lot of tasks, it gets essential to store all of them somewhere that everyone can access.
This is where an ALM solution comes in.
By quoting Wikipedia, we can define it this way:
Application lifecycle management (ALM) is the product lifecycle management (governance, development, and maintenance) of computer programs. It encompasses requirements management, software architecture, computer programming, software testing, software maintenance, change management, continuous integration, project management, and release management.
Therefore, an ALM main purpose is, in a few words, to create an overview of the development environment by managing tasks and contributors.
According to your needs, you could require some given features, and the more features a software integrates, the more complex it becomes.
Some examples of ALM solutions are: Polarion, Jira, Favro, ReQTest, Version One…
Here have focused our use case on Polarion, as this is the software we use to manage the new releases of Newired.
In my personal experience (I work with Polarion every day), even though the onboarding process has been arduous, I cannot deny all the possibilities the software offers. Polarion allows me to do exactly what I need. However, that is not enough. The onboarding process aims to make users able to move across a software with ease and self-confidence; if it isn’t strongly efficient, users will have extra difficulties when using the product.
This is why I think Newired could be the perfect solution to make Polarion easy to understand, even across all its features.
Thanks to its versatility, Newired can:
- Follow the users during the onboarding in its entirety, clarifying all the doubts that can emerge during the process
- Offer contextual guidance to users when doing particularly demanding processes, or when users need to recall process they do not have to follow very often.
Have a look on our video demo on Polarion!
Let’s make an example: an employee from the QA department finds a bug in the software and they need to report it on Polarion, in order to let others know about the issue and come up with a plan to solve it.
An important feature of Polarion are Work Items, the basis for creating a task. But because of the vastity of possible task types, there are many different Work Items that users can select (Issue, User Story, Doc Task…). By following the Journey for reporting a bug, Newired would help the user choose the right Work Item, explaining what to type in each of the fields to compile.
Think about that: knowing that Newired offers the necessary help directly from the application, users don’t need to waste time looking for solutions to their problems on the internet, or on training materials… or even by submitting support tickets.
And this is just one example. Newired can enhance Polarion users’ experience from their first login and along any tasks they need to perform. Users can have onboarding, process enforcement and support any time they wish.
See how Newired digital adoption solution works on your ALM
If you still have doubts or want to see a more detailed Newired demo, don’t hesitate to contact us. We would be more than happy to show you its potential! Write to us and schedule your demo!