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NEWIRED:
USER GUIDANCE
THAT WORKS!

Supporting
Continuous Human Execution.

Newired® User Enablement Platform is a human-centered layer that ensures continuous adoption, operational consistency, and measurable outcomes across enterprise systems.

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Pivot to Smarter Digital Adoption with Newired's AI Today

Products

Newired Journeys: user guidance that works!

Attach an interactive step-by-step guidance to any web application with zero coding skills.

Newired Journeys closes the gap between software and people for a smooth and quick digital adoption process.

With Newired, users no longer need to search for help while using softwares. The application automatically recommends personalized, contextual hints which make users confident and engaged.

The Newired digital adoption solution brings the concept of “Learn by doing” directly into your web applications.

Products

Newired Journeys: user guidance that works!

Attach an interactive step-by-step guidance to any web application with zero coding skills.

Newired Journeys closes the gap between software and people for a smooth and quick digital adoption process.

With Newired, users no longer need to search for help while using softwares. The application automatically recommends personalized, contextual hints which make users confident and engaged.

The Newired digital adoption solution brings the concept of “Learn by doing” directly into your web applications.

Newired helps ensure that your digital assets are used correctly across users and processes.

In-App Guidance

Newired delivers contextual guidance directly inside your applications, enabling users to complete tasks with confidence, exactly when and where they need support.
Through a flexible library of in-app elements, Newired transforms static content into interactive, real-time enablement, guiding users through workflows without interrupting their work.

Play Video

Announcements & Tooltips

Stop forcing users to search for help or leave their work. Newired delivers guidance automatically, right inside the application.

Product Tours

Product Tours help users navigate new tools, features, or process updates

Step-by-Step Guides

Step-by-step journeys guide users through tasks based on their role, context, and experience level
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Effortless Creation. Scalable Outcomes.

User Enablement works best when it’s built by the people closest to users, not developers.
With Newired Editor, teams can create and manage in-app guidance and user journeys in minutes, without any coding. This empowers business users to continuously improve how people interact with enterprise applications.
As your software evolves, Newired evolves with it.
The platform is designed to ensure that your guidance remains consistent and effective—even as applications change—so your users are always supported, without constant rework.

Minutes not Days

Create in-app guidance and user journeys in minutes with a visual, no-code editor, empowering teams to enable users without technical dependency.

For Any Application

Enable users across any web-based application, whether it’s off-the-shelf software or custom-built tools.

It keeps Working

Adaptive technology ensures your guidance remains accurate as applications evolve, automatically staying aligned with interface changes so users are always guided to the right place.

Simple Creation & Robust Outcome

History proves that the digital adoption content must be created by non-technical people who focus on the users. With Newired Editor it takes a few minutes and zero coding skills to set up smart journeys for your application.

We also know that softwares evolve over time. Our Newired Editor lets
you produce the content that stays working when the new software
versions are released.

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Minutes not Days

Create content with our graphical editor. Zero coding necessary.

For Any Application

Create content for any web application you use or you develop.

It keeps Working

Patented algorithms ensure the guidance keep pointing to the right places when things change

Cross-Application Guidance

Work doesn’t happen in a single application, and neither should enablement. Newired is designed to guide users across multiple tools, connecting workflows and processes into a single, seamless experience. Whether users move between systems or complete complex, multi-step tasks, Newired ensures they are supported every step of the way.

Because real processes are not linear, Newired allows you to define conditions and logic that control what guidance is shown, when, and to whom. Without any coding.

Users not Tools

Create enablement around real user journeys, not isolated applications.

Conditions and criteria

Deliver guidance that adapts to each user’s role, context, and actions in real time.

Support Toolchains

Enable end-to-end processes across multiple systems, with a platform and licensing model built for integrated toolchains.

Translate, Test & Approve before Publish

Newired is built to ensure that every enablement experience is compliant and enterprise-ready before it reaches your users. Teams can translate, test, and approve guidance in advance, ensuring accuracy and consistency across applications and regions.
The platform is flexible by design, supporting multiple deployment models and giving organizations full control over configuration, including how data is managed and what is collected, so enablement can scale securely across the entire digital ecosystem.

Everything is Versioned

Maintain full control over your content: decide what goes live, when, and easily roll back when needed.

FDA / ISO - Standards

Ensure compliance by reviewing, approving, and signing off content where functional safety and regulatory requirements are critical.

Translation Workflows

Scale enablement globally with industry-standard (XLIFF) translation workflows, making your guidance accessible across languages and regions.

Translate, Test & Approve before Publish

Many of our customers had concerns that Digital Adoption
Platforms opens security or data privacy holes. We can guarantee you it is not the case of Newired.

From the beginning, we design our solution to be flexible, support various deployment options, and configurable regarding what data
we collect.

Everything is Versioned

Control what and when goes live, rollback in case of need.

FDA / ISO - Standards

Approve & Sign the content when functional safety is a concern.

Translation Workflows

Industry-standard (XLIFF) content translation to make your content worldwide friendly

Actionable Insights and Analytics

Understand how users interact with your applications and continuously improve their experience.

Newired provides real-time insights into user behavior, engagement, and adoption, helping you identify friction points, optimize workflows, and enhance user performance across systems.
Transform insights into action by quickly refining guidance, improving processes, and driving better outcomes directly within your applications.
In addition, built-in surveys and feedback tools allow you to capture user input in context, collecting answers, suggestions, and sentiment in real time, without disrupting the flow of work.

Identify Friction Points

Understand what works and more importantly, where users struggle, so you can continuously improve their experience.

Validate Improvements

Don’t rely on assumptions. Confirm that your guidance and processes truly enhance user performance and outcomes.

Capture User Feedback

Analytics provide one side of the picture, but real user feedback completes it, bringing direct insight into how users experience your applications.

Security & Privacy first

Enabling users directly inside enterprise applications requires the highest standards of security and data protection.
Newired is built to meet these expectations, and operates as a secure and controlled layer across your systems.
From the start, the platform has been designed for flexibility, supporting multiple deployment options and giving organizations full control over configuration—including how data is collected, managed, and governed.

On-Premise or In-Cloud

Deploy Newired in the way that best fits your IT strategy, either within your own infrastructure or through our secure, dedicated cloud.

Read only mode

Operate Newired with zero data transmission. The platform can be configured to run in a fully read-only mode, ensuring no data is sent or stored.

GDPR Compliant

When data is collected, it is strictly non-personal and handled in full compliance with GDPR and enterprise data protection standards.

Security & Privacy first

Many of our customers had concerns that Digital Adoption
Platforms opens security or data privacy holes. We can guarantee you it is not the case of Newired.

From the beginning, we design our solution to be flexible, support various deployment options, and configurable regarding what data
we collect.

On-Premise or In-Cloud

It is up to you if you want to host it in-house or in our dedicated cloud.

Read only mode

You can setup Newired so absolutely no data are sent to the server.

GDPR Compliant

When data are collected - these are strictly non-personal
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See Newired® User Enablement
Platform in Action