April 16th, 2026 – Global research and advisory firm, Info-Tech Research Group, has identified Newired as a leader in its 2026 Digital Adoption Platforms – DATA QUADRANT Report.
The report findings are based on data from user reviews on the firm’s Software Reviews platform, the leading source for insights on the software provider landscape, where Newired ranked #1 for Vendor Experience and Capabilities.
Info-Tech Research Group’s Data Quadrant report measures the complete software experience to provide a comprehensive perspective on product features and capabilities compared to the provider relationship.
The firm’s Data Quadrant reports recognize outstanding software providers in the technology marketplace, as evaluated by users. Providers receive user satisfaction scores across software capabilities, product features, likeliness to recommend, and provider experience, which are aggregated to result in emotional response ratings, an insight called the Net Emotional Footprint. This score is a powerful indicator of overall user feeling toward the provider and its product.
Newired has been recognized once again as a Champion in the 2026 Info-Tech Data Quadrant for Digital Adoption Platforms, reaffirming its strong market position based on customer evaluations of product features and vendor capabilities.
This recognition builds on Newired’s consistently outstanding performance in user sentiment, highlighted by its long-standing Emotional Footprint results. With a Net Emotional Footprint score of 87%, Newired continues to demonstrate exceptional customer satisfaction across key areas such as ease of use, quality of support, and seamless implementation.
Together, these recognitions reflect Newired’s ability to deliver both high-performing technology and a superior customer experience, combining product excellence with strong customer relationships over time.
At the core of this success is Newired’s unique approach to User Enablement: helping users perform tasks correctly, enforcing processes, and accelerating productivity from day one. By operating as a single, seamless layer across enterprise applications, enhanced by AI-powered in-app guidance, Newired enables organizations to maximize the value of their existing technology investments without disrupting their systems.
“This recognition confirms what we strongly believe: technology delivers value only when people can use it effectively,” said Stefano Rizzo, CEO of Newired. “At Newired, we enable real user performance, helping organizations get more from what they already own by guiding users in the flow of work.”
The Data Quadrant reports published by Info-Tech Research Group evaluate and rank products based on feedback from IT and business professionals. The placement of a software provider in the Data Quadrant indicates its relative ranking as well as its categorization. The data published is collected from real end users and meticulously verified.
This recognition reinforces Newired’s position as a trusted partner for organizations looking to bridge the gap between technology investment and real business outcomes, by focusing on people, processes, and performance.
👉 Discover how Newired can enable your users and maximize your software investment: See Newired in action.
About Info-Tech Research Group
Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations. To learn more about Info-Tech’s divisions, visit SoftwareReviews for software buying insights or McLean & Company for HR research and advisory services.
About Newired
Newired extends Digital Adoption by helping users perform tasks correctly, enforcing processes, and driving measurable outcomes directly inside your enterprise applications. Through real-time, in-app guidance, Newired ensures continuous adoption, process compliance, and measurable outcomes, helping organizations unlock the full value of their existing technology.