CONTEXTUAL TRAINING
Help new employees achieve basic competencies, and then continue to increase their proficiency level on IBM Jazz apps. Use Newired to provide users a proactive and context-relevant guidance.See it in action >
MINIMIZE CHANGE IMPACT
Easily update and showcase new features with the help of Newired products. Users will never have to wonder how to perform their daily tasks in a changing environment or to learn new features.See it in action >
MULTI-URL GUIDANCE
The Jazz platform is a combination of multiple products, with processes spanning over them. With Newired Journeys™️ you can help users across multiple applications, so they won't get lost in complex processes.See it in action >
Newired Magic in a Nutshell
IMPROVE USER SATISFACTION
Newired introduces an interactive guidance layer which enhances users acceptance, guides users through any complex task and provides contextual help. Code-free, in an easy-to-use interface.
REDUCE SUPPORT COSTS
Increase employee self-reliance and provide proactive guidance right where it’s needed. Boost expertise, knowledge and productivity without excessively resorting to support.
ACTIONABLE INSIGHTS
Track users' feedback and measure user satisfaction with data dashboards. Quickly spot bottlenecks and shortcomings and turn them into improved user interactions right away.Works on top of any existing application
