Once installed, the Reporting component provides and summarizes data
about how Journeys are used by end users.
The Reporting component provides different levels of insights about the use of your Journeys to allow the fine-tuning of the user experience. It is possible to drill down from summarized data to fine-grained details.
Top sections of the reporting page provide summaries, scrolling down the reader will find more and more details.
SummaryRolls up some key “at-a-glance” statistics for the site.
Provides a chart revealing basic user engagement trends over selectable time periods, in terms of total users engaged, total Journeys launched, and total Issues encountered.
General OverviewProvides user- filtered information about Journeys that helps you to spot best and worst performers, and also to see if some Journeys are problematic or challenging. Views include:
Provides tables and charts that can help you to understand if there are any problems with Journeys. Metrics include such things as:
How many unique users ran a Journey, and what percent completed it.
Journey performance from the perspective of its end results (Success, Drop-off, Failure, etc.)
Results by time - helps you to understand if performance shows any trends or if problems were exceptions.
Time EffortThis metric reveals how time-consuming each Journey is.
A low-level metric to showing performance of one selected Journey, including:
Performance of the Journey according to end results, over time (Journey Trends)
Steps in which users have the most problems (Step Analysis)
How time consuming each step is - how much time users spend where, and whether it is according to your expectations (Time Effort of Steps)
EASY SETUP, 100% CODE FREE