The #1 Enterprise On-site UX Manager for IBM
Newired Journeys is an enterprise tool designed to improve the user experience and adoption
of complex online business systems and applications
like those based on the IBM Jazz platform.
Introduce new Functionality to your Remote and Multi-site Users
Help newly trained employees quickly ramp up to basic competency, and then continue to increase their proficiency with IBM Jazz apps by using Newired Journeys to provide them with proactive, context-relevant guidance that's always just a click away.
Identify Bottlenecks in User Behavior
When integrated with your preferred analytics tools, Newired Journeys delivers data about how users interact with your Jazz based systems so you can identify problem areas that impede productivity early in the game, and take corrective steps before things reach the crisis stage.
Minimize Process Errors
When things change in your IBM system due to software updates and feature enhancements, you can update existing Newired Journeys and create any new ones needed to keep all users in step with the changes that affect them. Newired Journeys can enhance, or even take the place of additional formal training when things change.